Me: “Why did we hire an assistant manager for our lowest volume shop? We’re barely profitable there”
CEO: “Brian, they’ve got one of the highest missed call rates. An ASM will help us answer every call, get more cars, and increase sales. We’ve need to staff for success”
He was 100% right.
This store just had the best sales month in over a decade.
It’s so easy to fall into a scarcity mindset, cutting expenses until sales rise
But business rarely works like that
Nobody saves their way to millions
You need to invest in the business. Payroll is the biggest investment you can make
In service business, our success is 80% based on having the right people
By changing a few people, we’ve taken stores from $100k to $400k/year profit in just 12 months.
We’ve also had profit dive bomb 50% by losing a key person. Talk about an expensive mistake!
Other hires are a complete waste of time & money
Here is the paradox:
How do you know if the new hire is an investment or an unnecessary expense?
I’m going to help answer this question more Friday May 9th at 3pm in a LIVE workshop.
In this very tactical 60-minute session on hiring & onboarding new employees.
Cheers!
Brian
P.S. Want my direct advice on your franchise? 8-Figure Franchisees get access to me every week on office hours calls for deal negotiations, bonus structures, and growth strategies. 15 spots just opened for May.
Reply “CALL” for details.
